MMCall aims to improve customer service by offering the ultimate in customer service and continuous customer engagement with gambling.
The Solution
MMCall aims to improve customer service by offering the ultimate in customer service and continuous customer engagement with gambling.
Net Benefit
- Immediate response from the waiters.
- Reduction of customer waiting time.
- Speed of table switching - Sales increase
- Reduction of wage costs.
- Increase the efficiency of waiters.
- Relaxed atmosphere – It highlights the business.
- During off-peak hours the waiter works outside the supervision area.
- Food/drinks are served at the appropriate temperature.
- More waiter's time with customers.
- Decongestion waiters from the kitchen area.
- Discreet & Direct communication.
- Complete control of the good functioning of the waiters.
Order-taking procedure
- Notification of staff for customer service at the push of a button by the dealer.
- Display the table that requires service on a screen or on a vibrating clock in the staff's hand.
- Instant customer service at the touch of a button when you are on a slot machine.
- Immediate response of the waiter.
- Create a relaxed atmosphere.
- Reduction of wage costs.
- Increase staff efficiency.
- Highlighting the specificity of the business.
- Not interrupting or removing the customer from the game.
- Immediate supply of coins.
- Immediate availability of staff.
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